Quote To Live By: “The only way to do great work is to love what you do.” -Steve Jobs

Expertise:

  • IT Systems Administration
  • Microsoft 365 and SharePoint Administration
  • Graphics and Design for Marketing and Business Development
  • Organizational Network Analysis
  • Virtual Communications Model

  • Full Profile

    With 18 years of experience, Rachel provides technical, administrative, and organizational support for EHS Support and its clients. Rachel’s proficient knowledge in and experience with Microsoft software and applications and computing technology affords exceptional operations and technical support for all internal and external initiatives including website development, SharePoint extranet management, IT systems administration, and virtual communication management.

    Rachel’s background and strong knowledge of marketing and design lends itself to conceptualization, creation, and production of graphics, print materials, technical documents, presentations, and templates. With this knowledge, Rachel assists the Marketing Manager with business development and marketing initiatives including conference materials, invitations, logo management, and brand development.

    In addition, Rachel is certified in Organizational Network Analysis and plays a large role in EHS Support’s Virtual Communication Model.

    EDUCATION

    • MS, Information Technology, Concentration Information Assurance & Security, Capella University, 2021

    KEY EXPERTISE

    • Systems Administration
      • Provide hands-on system administration support, system maintenance and operations support
      • Recommend software and hardware enhancements
      • Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades
      • Diagnose and correct computer systems issues
    • Microsoft 365 and SharePoint Administration
      • Create security groups, assign access, and administer changes for users
      • Configure, redesign, and migrate SharePoint sites and associated databases and resources
      • Collect user requirements and explain effects of designs and changes directly to users
      • Guide and inform SharePoint design, installation, and maintenance processes
      • Set policies for and validate backup and restoration programs
    • Marketing & Business Development Coordinator
      • Research, maintain and report on marketing data to aid management in determining marketing direction
      • Assist in creating materials used for proposals, correspondence and presentation materials and reports
      • Support marketing day-to-day operations including media campaigns, promotions and projects
      • Arrange and coordinate special events, projects and mailings
      • Ensure creative elements are inline with brand requirements
      • Interprets creative “look” of each promotion and builds, develops layouts of those materials assigned
      • Conceptualize, create, develop, design and produce web promotions using graphics design software
      • Design, develop, and execute site architecture and navigation including redesigns and upgrades
      • Collaborate with creative staff on design and layout issues to facilitate web publishing
      • Analyze web performance metrics to increase productivity of posts
      • Imagine and create web post that nurture community interaction and conversation
      • Manage marketing efforts across social media platforms