Expertise:

  • Formatting, editing and compiling technical reports
  • Managing the administration process for proposals
  • Advanced Microsoft Word skills
  • Advanced Adobe Acrobat Professional skills
  • Travel management
  • Office administration management
  • Small office management and accounting

  • Full Profile

    Erin is a skilled administrator with ten years of experience and a broad knowledge base. She has primarily worked in the consulting industry as well as commercial and construction. She adapts quickly to new working environments and has a high aptitude for learning new skills and computer programs.  Erin has extensive skills in the areas of formatting and editing technical reports as well coordinating the administration process for large proposals. Erin enjoys problem solving and creating processes that streamline work practices.  She has the ability to organise tasks and staff to achieve objectives and is used to working under pressure with strict deadlines.

    Education

    • Effective Team Leadership, Swinburne University of Technology, 2012
    • Cert IV in Multimedia, Gordon Institute of Tafe, 2001
    • Cert IV in Electronic Publishing, Victoria University of Technology, 2000

    Key Experience

    Small Business Administrator

    Erin organised the accounting and administration tasks for a small landscaping business which included invoicing, quoting, BAS reporting, accounts payable and receivable, job scheduling, banking, and advertising.

    Administrative Assistant

    Erin provided administration support to a small structural and civil engineering firm. This included formatting, reviewing and compiling reports and proposals, taking meeting minutes and booking extensive travel arrangements for staff.  She also coordinated the day-to-day functions of the office including ad hoc and reception duties, managing supplies, petty cash, staff inductions and office seating plans. Erin updated the project management database and created PowerPoint presentations.

    Senior Administrator and 2IC Office Administration Manager

    Erin served a large engineering firm as 2IC Office Administration Manager. She managed the smooth operation of the reception desk, addressed office maintenance issues, reviewed subcontractor agreements, coordinated the floor seating plans, maintained the in-house security card system, reviewed staff phone bills and wrote business cases for new office equipment and upgrades. She also managed the hiring process for new administration staff.

    Erin combined this with her role as Senior Administrator where she predominantly formatted and produced technical reports whilst adhering to strict deadlines. Erin was a knowledgeable and frequently called upon source of technical advice for administration staff in relation to formatting in MS Word. Erin was also a key and trusted administrator relied upon to coordinate the administration process of large proposals. The administration role also required Erin to make travel arrangements, induct and train new staff and other ad hoc duties. A key achievement in this role for Erin was implementing a SharePoint system to better manage the administration team’s workload. She created an online administration request form and shared inbox to spread the workload evenly across the group.

    Commercial Assistant

    In this varied role for a commercial interior design and fit out company, Erin started as an assistant to the Commercial Manager and surveying team but quickly gained more responsibility in assisting with proposals and tenders. Erin collated proposal submissions, compared tender returns and researched suitable contractors. She recognised the need for a better managed process in the production of operation and maintenance manuals, she took this task on-board to successfully collate these substantial manuals.

    Payroll Officer and Office Assistant

    Erin began her career at a lift installation and maintenance company as an office assistant and receptionist. Here she quickly gained skills in all areas of the small office and moved into payroll and accounts. Her duties included payroll, accounts payable and receivable, job scheduling, creating operation and maintenance manuals and answering numerous emergency calls. A key achievement for Erin in this role was implementing the idea of recording incoming emergency calls electronically by creating a job form and database in FileMaker Pro.  This eliminated the need for manual record keeping and provided an online scheduling tool and a system to generate efficient job reporting.